Return & Exchange Policy
At House of Bloomie, we take pride in the quality and craftsmanship of our garments. Every piece is carefully inspected before it reaches you. However, if you are not fully satisfied with your purchase, we’re here to help.
Exchanges
We currently offer exchanges only.
If you wish to exchange an item, please contact us within 7 days of receiving your order. Exchanges are accepted for sizing issues or if the product is defective or damaged upon arrival.
To be eligible for an exchange:
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The item must be unworn, unwashed, and in its original condition with all tags attached.
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Proof of purchase must be provided (order confirmation or receipt).
Once your request is approved, we will guide you through the exchange process.
Non-Exchangeable Items
Please note that the following items cannot be exchanged:
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Sale or discounted items
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Accessories or undergarments
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Items showing signs of wear or damage
Refunds
At this time, we do not offer refunds for any purchases. Exchanges or store credits will be provided where applicable.
How to Request an Exchange
To initiate an exchange, please contact us via:
📧 Email: houseofbloomie@gmail.com
📞 Mobile: +94 70 334 9244
Our customer care team will assist you with the next steps.
Shipping
Customers are responsible for return shipping costs unless the product is found to be faulty or incorrect. We recommend using a tracked delivery service to ensure your return reaches us safely.